Support
How can we help?
Most answers are in the app under Settings → Help. For anything else, email us.
Contact support
Email [email protected]. Tell us what you were doing, what you expected and what happened, and include a screenshot if you can.
Account and sign-in
- Forgot your password? Choose “Forgot password” on the sign-in screen and follow the email.
- Didn’t get an email? Check spam and promotions, then try again after a few minutes.
- Delete your account: in the app, Settings → Account → Danger Zone. See the Privacy Policy for what’s deleted and when.
Calendars
- Connect or disconnect Google or Outlook from Calendars on the Calendar screen, or your profile’s Availability tab.
- What we access and how to remove it.
Notifications
- On iPhone, add Gigometry to your home screen first (Share → Add to Home Screen), then turn notifications on in Settings → Notifications.
Report abuse or a security problem
Report posts, comments and ads from the app’s menu on each item, and people or messages from their profile or the chat. You can also block someone; they aren’t told, and you can unblock them in Settings → Privacy. For security issues, email [email protected] with “Security” in the subject.